CUSTOMIZE

Don’t see “The One?”

Let’s make it together.

Maybe we don't have the encrusted skull you’ve been eyeing in your size. Or you've always wanted an all-pink necklace. You heard it here first: we can make your wildest Polly Wales dreams come true.

While we won’t lie—dream-making doesn’t mean there aren’t limitations—we try to accommodate special requests whenever possible. Before we start getting our hands dirty, we recommend spending some time perusing our current inventory, FAQ page, and Instagram feed so that you are acquainted with our styles, past pieces, and common questions.

1. EMAIL US

Don’t see your size? Looking for specific stone colors? Want to make an heirloom diamond a little more punk? Let’s make it happen. Tell us what you have in mind by sending an email to enquiries@pollywales.com or submitting a query on our contact page.

2. STONE LINEUP

Before we sculpt your piece in wax, you’ll be sent images of your stone arrangement for approval—this will give you a clear vision of how your one-of-a-kind piece will turn out once cast in gold.

3. WAX

Once we have your stone lineup approved, your piece will be sculpted by the wax team. And because teamwork makes the dream work, we’ll send you more pictures at this stage for final approval.

4. ENJOY

All we need is that approved wax master and your piece will be cast in gold. Before you know it, you’ll have your very own object of joy from yours truly. A shiny new best friend that’ll be with you through everything from big milestones to small daily wins. There’s nothing else quite like it.

Kindly note that this process can take up to 12 weeks from beginning to end. We, like many, have felt the supply-chain impact from COVID-19, so we ask for your patience during the custom design and production process. After all, the best things in life are worth the wait.